Compu Link Corporation (doing business as Celink) is a reverse mortgage servicer approved by HUD to manage Home Equity Conversion Mortgages (HECMs). They handle billing, disbursements, and compliance—making sure seniors receive their loan proceeds and that the loan follows FHA rules
1. What Is a Reverse Mortgage?
A reverse mortgage lets homeowners 62+ turn home equity into cash—no monthly payments required. Instead of you paying the bank, the bank pays you, and the loan balance repays when you move out or pass away.
- HECM: The most popular reverse mortgage, backed by FHA/HUD.
- Payouts: Lump sum, monthly check, line of credit, or combo.
- Repayment: When you sell, move, or die—your estate pays back.
2. Compu Link’s Role as Reverse Mortgage Servicer
Compu Link Corporation, also known as Celink, doesn’t lend you money—they service your loan. That means they:
- Manage Disbursements: Send your monthly checks or lump-sum funds.
- Handle Billing: Track interest, insurance, and taxes (if escrowed).
- Ensure Compliance: Follow HUD’s rules on draws and loan limits.
- Customer Support: Answer your calls and statements.
You still get your reverse mortgage from an FHA-approved lender. Once your loan closes, Compu Link takes over the paperwork and paying you.
3. How the Process Works
- Apply with a Lender – You pick an FHA-approved lender for a HECM.
- Close Your Loan – Sign papers, choose your payout option (e.g., line of credit).
- Loan is Sold to HUD – FHA guarantees it; then your loan is assigned to HUD.
- Servicing Transfers to Compu Link – Celink starts sending your money and statements.
- Draw Requests – For line-of-credit or lump-sum, call Compu Link when you need cash.
- Loan Matures – When you leave the home, your heirs repay the balance or sell the house.
4. Small Service Comparison
🏦 Servicer | 📃 Service Fee | ⏱️ Response Time | 🤝 Customer Ratings |
---|---|---|---|
Compu Link/Celink | 0.5% of initial loan balance (annual) | 24–48 hours on phone | ★★☆☆☆* |
FHA Direct Servicing | 0.5% (built-in) | 48–72 hours | ★★★★☆ |
Private Servicers | 0.4–0.6% | 1–2 weeks | ★★☆☆☆–★★★☆☆ |
*Based on BBB complaints and online reviews
5. Pros & Cons of Using Compu Link/Celink
✅ Pros | ❌ Cons |
---|---|
FHA-approved servicer—your loan is insured | Customer service reviews are mixed (long wait times) |
Nationwide coverage and online portal | Some customers report billing errors |
Expertise in reverse mortgage rules | Additional third-party inspection fees in the past |
Quick fund disbursements once set up | Limited face-to-face support |
6. Tips to Stay on Track
- Keep Your Info Updated – Let Compu Link know if you move or change contact details.
- Review Statements – Check your annual disclosures for any errors in interest or fees.
- Plan Draws Wisely – For line of credit, consider inflation: unused balance grows over time.
- Watch Escrows – If taxes/insurance are escrowed, make timely payments to avoid defaults.
- Ask Questions – Don’t hesitate to call Compu Link’s support line if something’s unclear.
7. Common Terms Explained
- HECM: Home Equity Conversion Mortgage—FHA’s reverse mortgage program.
- Servicer: The company (Compu Link) that handles your loan’s ongoing management.
- Escrow: Pocket set aside for property taxes and homeowner’s insurance.
- Lock-in Rate: Not for reverse loans—interest accrues over life of loan.
- Maturity Event: When loan becomes due—sale, move, or death.
9. Final Thoughts
Compu Link Corporation (Celink) plays a crucial behind-the-scenes role in making reverse mortgages work smoothly.
They’re the ones who ensure your funds arrive, your bills get paid, and your loan stays FHA-compliant.
While their fees and customer-service hiccups can frustrate some borrowers, the upside is reliable nationwide coverage and expertise in complex HECM rules.
If you’re considering a reverse mortgage to boost retirement income, just remember:
- Vet Your Lender First: Choose a reputable FHA-approved lender before servicing kicks in.
- Understand Fees: Servicing is only one cost—origination and mortgage insurance premiums matter, too.
- Stay Organized: Keep close tabs on your statements and escrow balances.
- Plan Your Exit: Know how and when the loan will come due and how your heirs will handle repayment.
With solid planning and clear communication, Celink’s servicing can be a smooth experience—letting you enjoy your golden years with extra home equity in your pocket. 🌟
Disclaimer
This article is for informational purposes only and does not constitute financial advice. Compu Link Corporation’s reverse mortgage services and fees are subject to change. Always consult a qualified HUD-approved lender or housing counselor before making reverse mortgage decisions.
Top 5 FAQs
Can I change servicers?
No. HUD assigns your servicer (Compu Link or another FHA-approved company).
What if I have complaints?
File with HUD’s FHA Resource Center or your state’s banking regulator.
Do I pay Compu Link directly?
No, they deduct servicing fees from your loan balance; you receive net proceeds.
How often do I get paid?
Depends on your plan: monthly, quarterly, or as a one-time lump sum.
Can I combine HECM with other loans?
You cannot but you can refinance a HECM into a new reverse mortgage if better terms exist.